Master FAQ
Questions & Answers
Browse by category below. If we missed your question, get in touch — we're happy to help.
General
We're in Eugene, Oregon, off West 11th Ave — our warehouse is toward the north side of the building in Unit J (4091 West 11th Ave, Unit J, Eugene, OR 97402). Call us at 541-357-8895 if you'd like a tour or have trouble finding us.
We operate only out of our Eugene, Oregon shop. Finished trailers are picked up by the new owner or shipped via a third-party service upon completion. We currently have no plans to develop outside dealerships — staying small is how we keep our quality where it is.
We don't provide shipping ourselves, but we've had happy clients in Canada and elsewhere arrange their own. We typically recommend a third-party service like UShip.com. Be sure to research license-plate rules and border fees for the states you'll tow through.
We don't offer in-house financing — a personal or vehicle loan through your bank or another lender is your best bet. We ask for 45% down to begin building, with the remaining 55% due before pickup or delivery.
We've offered kits in the past, but we don't currently offer them. We may decide to offer them again in the future.
If you are the original owner of the trail'r, and something brakes in the first 5 years that should not have broken during normal use, Oregon Trail'R will correct it. If you are close enough to bring it to us for repair, that's the very best thing. We know where everything is, how it works, and what to do. Obviously it's possible that you have a problem while far away from us. In that case we'll do our very best to assist you as best we're able to. This can mean that you bring it to a 3rd party repair facility, and we support them with information, parts, and other resources. The reason we can afford to take this approach, is because we have a very low number of issues to deal with in the first place. We put a lot of time, energy and resources into making these durable and reliable, in order to avoid as many problems as we can. Obviously things can happen. In that case we'll work with you directly to sort things out quickly. Just reach out by email to: info@oregontrailer.net if you need something.
Models & Comfort
Like most manufacturers, our pricing fluctuates through the year with material and shipping costs. Starting prices: TerraDrop ALPHA $25,000 · FronTear ALPHA $25,000 · FronTear $19,000 · DoDrop ALPHA $14,500 · DoDrop $9,375. Fully optioned, most trailers average roughly double the starting price.
Yes — we now offer a simple, effective air-handling option for both heating and cooling. We've developed an interface plate that installs quickly and easily into the open window of either door: it has a 3" duct port with flex-duct on the exterior surface and louvered, directional vents on the interior. That 3" hose connects to either a diesel heater or a portable, battery-powered AC unit (like a Zero Breeze or equivalent). For most heating we still prefer a simple electric blanket, and the ceiling fan/vent does a lot to manage heat — but when conditions demand, we can easily interface to more capable systems.
We don't build a fridge into the galley — a permanently mounted unit would eat up space and wreck the flow of the galley design. We do fully support running an electric fridge and transporting it easily: just add our Power Center and a larger lithium-battery package and you'll have the power to run one wherever you camp, without giving up that galley space.
No built-in bathrooms — we find a good deployable setup more functional. We offer quick-deploy, rack-mounted shower/potty stalls that give you a private space, and they pair great with a Road Shower or an instant water heater. We even make swing-away 90° mounts so the stall can fold out of the way and let both doors still function. The 7-gallon Yakima Road Shower — pressurized, aluminum-bodied, and sun-warmed — is available too.
A 4.5"-thick, comfortable high-density foam mattress — American-made, with a charcoal-grey fabric exterior and black piping. With "Cargo Management" elected it comes as a split mattress that stacks for storage; without it, a full single mattress.
We offer five known-awesome colors that we've vetted and love. We're happy to walk you through them when you build your quote.
Quotes & Building
Click any "Build Your Trail'R" or "Get a Quote" button to open the configurator. Pick your model, then either start from one of our ready-made Builds or go fully Custom, and add the options you want — the price updates live as you go. Add anything special in the notes, then submit, and we'll email you a copy and keep it on file. Build as many as you like; the one you talk to us about is the one we keep for you.
30 days from the date of submission. Please get in touch within that window so we can lock in your price and move forward with your build. Quotes expire after 30 days.
Reach out by phone or email within the 30-day window and we'll turn your quote into a confirmed build. To lock it in we start with a 45% initial payment, with the balance due before pickup or delivery; from there we keep you posted as your trailer moves through the shop. Lead times vary by season — currently roughly 4–5 months.
As many as you'd like! Play around and build it your way. The one you talk to us about is the one we'll keep on file for you.
While we love a good DIY spirit — DIY isn't a team sport. We keep our CAD in-house.
If you've elected electric brakes you'll need two things on your tow vehicle: a brake controller (installed by a brake specialist — not something we do) and a 7-blade tow connector to power the brakes and reverse lights.
Rentals
There's currently no restriction on trip length, and we can offer a discount for trips longer than two weeks. Have a trip in mind? Contact us by phone or at rentals@oregontrailer.net.
Three, available year-round: the 2022 DoDrop, the 2022 DoDrop ALPHA, and the 2022 TerraDrop ALPHA. Each comes equipped a little differently — see the Rentals page for what's included.
Pick-ups start at 10am, Monday–Friday. Drop-offs must be made before 3:00pm on the last day of the reservation, at our main shop at 4091 West 11th Ave, Unit J, Eugene, OR 97402.
The DoDrop uses a 4-pin connector. The DoDrop ALPHA and TerraDrop ALPHA both use a 7-pin/7-blade connection. Make sure your vehicle has the right connection before pick-up — we legally can't release a trailer without working lights.
Yes — before departure we provide roughly 45 minutes to an hour of Q&A and basic training: electronics, hitching up, setting up and breaking down camp, fixing a flat, and emergency tips.
At this time pets aren't allowed inside any rental trailer. Service animals are accommodated on a case-by-case basis.
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